Customer Service

Customer Service

Check Order Status

Returns & Exchanges

Shipping, Pick Up in Store & More

Frequently Asked Questions


Pay Bill Online

Stores Locations & Events

International Shopping

Brandsea Policies

Product Recalls & Issues

We're here to help, 24/7

Check Order Status

  • U.S.: 1.888.282.6060
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  • Canada: 1.877.794.5304
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Designer specialists

Ask us about the coveted collections from fashion's top brands. Chat, email or call 1.877.543.7463.

Wedding stylists

We're here to help with every stylish detail for both you and your wedding party.

Beauty stylists

Our Beauty Stylists can give you expert advice across all our brands. Chat, email or call 1.800.723.2889.

Online Personal Stylists

Get style advice anytime, anywhere. One of our online Personal Stylists can offer help with any of your style questions or needs—whether you want to learn about the latest fashion trends, or need help selecting an outfit for an upcoming event. Our online Personal Stylists can also create a Style Board just for you, with handpicked recommendations sent to your mobile phone. Email us at or call 1.877.310.8537.

Credit services

For help with Brandsea Rewards or Brandsea credit and debit cards, call 1.800.964.1800.

Corporate offices

Brandsea Direct Inquiries 1600 Seventh Avenue, Suite 2600 Seattle, WA 98101


For help with your international order or questions regarding it, call 1.319.846.4140.